Think Tank
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For problems that need more than one perspective

Clarify the problem.Reach a decision together.

Clients, Experts and Contributors, guided by a Facilitator: from defining a problem to examining options and recording the next step.

Bring a problemSee how it works
An initial submission creates no financial commitment.
Starting pointOne problem, with a clear context and goal
Decision reportIllustrative example
Example problem · Online shop

How can we encourage repeat purchases?

Central question

Which part of the post-purchase experience deserves closer investigation?

Options to examine
  1. 01Review post-purchase messages
  2. 02Talk to past customers
  3. 03Test a small service change
Suggested next step

Collect data and compare options before a wider rollout.

Open question: Do we have enough data to choose?
A fictional example for learning, not the outcome or guarantee of a real session.
Complementary perspectivesGuided by a Facilitator
One account, four profilesA guided processA report and actions you can follow up
The service process

From defining a problem to following up the outcome

Before the session, clarify the problem and team. Afterwards, keep the outcome readable and actionable.

  1. 01

    Clarify the problem

    Problem brief and expected outcome

  2. 02

    Bring complementary perspectives together

    Proposed team and member invitations

  3. 03

    Prepare the session plan

    Time, agenda and access instructions

  4. 04

    Keep the discussion focused

    Notes, options and suggested actions

  5. 05

    Prepare an outcome people can follow up

    Final report and action plan

See the inputs and outputs at each stage
Your role in the work

What will you bring to Think Tank?

Identity and wallet are shared. Each profile has its own information and activation process, and each invitation specifies your role.

I have a problem or decision

Client

Explain the context and follow the review, session and outcome.

Explore this role
I have knowledge and experience

Expert

Provide evidence of your expertise and contribute to relevant problems.

Explore this role
I bring questions and fresh perspectives

Contributor

Contribute questions and complementary perspectives on topics that interest you.

Explore this role
I guide discussions

Facilitator

Follow the capability-review path for facilitation and session management.

Explore this role
Session output

After the session,
follow through on the next step.

The report brings together options, decisions, risks and follow-up actions. The final version is published for authorised members after review.

  • Which options were examined?
  • Which assumptions and risks remain unresolved?
  • What happens next, and who will follow it up?
Read an illustrative example
Problem briefContext and central question
Guided discussionAnalysis, questions and options
Decision reportConclusions and action plan

An example to explain the collaboration process.

Trust in practice

Information, reports and collaboration terms

Understand access limits and how reports are published before you participate. During the pilot, evaluation results do not trigger payments or official rank changes.

Access appropriate to each role

Cases and session content are restricted to authorised members. Recording and processing require a separate policy and consent.

Privacy

A draft is not a final report

AI-generated text needs human review before publication. Only an authorised person can publish the final report.

How outputs are published

Clear financial policies

Real payments, official rank effects and compensation remain disabled until the relevant policies and infrastructure are ready.

How pricing works
Before you start

Frequently asked questions

Do I need a company to be a Client?

No. Anyone with an idea, problem or decision can start as a Client. A company or substantial capital is not required for this role.

Do I need a separate account for each role?

Register once. Your Client, Expert, Contributor and Facilitator profiles sit in one account with a shared identity and wallet. Each is activated separately.

Is a Contributor the same as a Facilitator?

No. Contributors bring questions and complementary perspectives. The Facilitator manages time, participation and the final synthesis.

Does submitting a problem create a charge or payment obligation?

An initial submission creates no financial commitment. Financial, cancellation and settlement terms must be finalised and clearly disclosed before paid services are enabled.

Next step

Where would you like to start?

Create one account and complete the profile that fits your work. A new role does not need another account.

Getting started